04 Sep Innovations in Care Delivery

Seeking to learn the secrets to Geisinger’s successful innovations in improving healthcare quality and cost-effectiveness? If yes, join us at the Innovations in Care Delivery Conference at no charge!

Date: March 23-24, 2016


What: Innovations in Care Delivery Conference

Provides operational, financial, clinical, IT, and payer perspectives and insights into Geisinger’s success in improving healthcare quality and effectiveness at reduced costs.


Day 1 – March 23, 2016 – Welcome & Learning Sessions 7:00 am – 4:00 pm

Reception/Dinner – 5:30 pm – 8:00 pm

Day 2 – March 24, 2016 –  Learning Sessions 7:00 am – 12:15 pm

See Detailed Agenda >>

Read Presenter Biographies >>


Attendees: This program is primarily designed for senior level healthcare provider and payer executives or leaders responsible for the strategic planning for and operational leadership of innovation initiatives, including care redesign.

Featured Speakers:

Michael Suk, MD, JD, MPH, FACS – Chairman of Orthopaedic Surgery, Geisinger Health System

Earl P. Steinberg, MD, MPP – Chief Executive Officer, xG Health Solutions

Lynn Miller – EVP, Clinical Operations, Geisinger Health System

Glenn D. Steele, MD, PhD – President & CEO, Geisinger Health System



Henry Hood Center for Health Research
Geisinger Medical Center
100 N. Academy Avenue
Danville, PA 17822

Cost: $0 – no charge!

Register: Click the link below to register.

Alex Zimmerman, DNP, RN
Director Advisory Serivces, xG Health


In his role, Alex assists organizations in the development and implementation of reliable care delivery pathways by using Geisinger’s ProvenCare® methodology. Alex previously held positions as a critical care nurse as well as managing day to day operations for Geisinger’s Cardiology, Cardiac Surgery, and Thoracic Surgery outpatient clinics. In his management role Alex had accountability for clinic staff, patient access to care, and clinic quality improvement. He participated with both ProvenCare® CABG and Lung Cancer. Additionally, he chaired the Nursing Services Quality Improvement Committee and was responsible for coordinating and overseeing outpatient quality improvement initiatives.


Since joining xG Health in January 2013, Alex has overseen successful client engagements both nationally and internationally. Alex has assisted organizations with the implementation of advanced medical homes as well as optimization of their electronic health records to drive reliable care delivery and quality outcomes. Additionally, Alex has guided organizations through their redesign of acute inpatient care conditions using the ProvenCare® methodology.


Alex received his BSN from Indiana University of Pennsylvania, his MSN from Mansfield University of Pennsylvania and his DNP from American Sentinel University.



Holly Barbella, RN, MBA

Risk Coordinator, Geisinger Health System

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Glenn D. Steele, MD, PhD
President & CEO, Geisinger Health System

Glenn Steele, MD, PhD is President and Chief Executive Officer of Geisinger Health System. Dr. Steele previously served as the dean of the Biological Sciences Division and the Pritzker School of Medicine and vice president for medical affairs at the University of Chicago, as well as the Richard T. Crane Professor in the Department of Surgery. Prior to that, he was the William V. McDermott Professor of Surgery at Harvard Medical School, president and chief executive officer of Deaconess Professional Practice Group, Boston, Mass., and chairman of the department of surgery at New England Deaconess Hospital (Boston, Mass.). Dr. Steele is past Chairman of the American Board of Surgery. His investigations have focused on the cell biology of gastrointestinal cancer and pre-cancer and most recently on innovations in healthcare delivery and financing. A prolific writer, he is the author or co-author of more than 481 scientific and professional articles.

Dr. Steele received his bachelor’s degree in history and literature from Harvard University and his medical degree from New York University School of Medicine. He completed his internship and residency in surgery at the University of Colorado, where he was also a fellow of the American Cancer Society. He earned his Ph.D. in microbiology at Lund University in Sweden.

A member of the Institute of Medicine of the National Academy of Sciences, Dr. Steele serves as a member on the Roundtable on Value and Science-driven Healthcare, was recently appointed to the Committee on the Governance and Financing of Graduate Medical Education and previously served on the Committee on Reviewing Evidence to Identify Highly Effective Clinical Services (HECS). A fellow of the American College of Surgeons, Dr. Steele is a member of the American Surgical Association, the American Society of Clinical Oncology, and past president of the Society of Surgical Oncology.

Dr. Steele also serves on the following boards and national committees: Bucknell University Board of Trustees, Cepheid Board of Directors, Harvard Medical Faculty Physicians Board at Beth Israel Deaconess Medical Center, Premier Inc. (Chair), Temple University School of Medicine Board of Visitors, Weis Markets Inc., Wellcare Health Plans Inc., the Agency for Integrated Care (AIC) Singapore, Healthcare Innovation Program (HIP) External Advisory Board (Emory University), Institute for Healthcare Optimization Advisory Board, Third Rock Ventures Business Advisory Board, Congressional Budget Office Panel of Health Advisers, Advisory Board of the Peterson Center on Healthcare Advisory Board, the State Health Care Cost Containment Commission, Healthcare Executives Network and the Commonwealth Fund’s Commission on a High Performance Health System. Dr. Steele is also Honorary Chair of the Pennsylvania March of Dimes Prematurity Campaign. A former member on the American Hospital Association (AHA) Board of Trustees, Executive Committee, the AHA Systems Governing Council, the AHA Long-Range Policy, and Committee on Research, the AHA Physician Leadership Forum Advisory Committee and currently serves on the President’s Forum for Health System Leaders, also served as a member on the National Committee for Quality Assurance’s (NCQA) Committee on Performance Measurement.

Dr. Steele is the recipient of several awards, including the CEO IT Achievement Award (2006); AHA’s Grassroots Champion Award (2007); 8th Annual (2010) AHA Health Research & Education Trust Award and HFMA Board of Directors’ Award (2011). He has been named consecutive times to Modern Healthcare’s 50 Most Powerful Physician Executives in Healthcare, the “100 Most Powerful People in Healthcare,” and among Becker’s Hospital Review’s 100 Non-Profit Hospital Health System CEOs to know List (2012).

Earl P. Steinberg, MD, MPP
Chief Executive Officer, xG Health Solutions

Earl Steinberg, MD is a nationally known expert in evaluation and improvement of the quality and efficiency of healthcare. In addition to his CEO responsibilities, Dr. Steinberg is also Geisinger’s Executive Vice President of Innovation & Dissemination, and Chief, Healthcare Solutions Enterprise. Prior to joining Geisinger, Dr. Steinberg was Senior Vice President for Clinical Strategy, Quality and Outcomes at WellPoint, Inc., and President and CEO of Resolution Health Inc. (RHI), a leading healthcare data analysis company that provides innovative quality improvement and cost reduction services to health plans, employers, PBMs and disease management companies.

Dr. Steinberg also is an Adjunct Professor of Medicine and of Health Policy and Management at Johns Hopkins University. Prior to joining RHI, Dr. Steinberg spent six years as Vice President of Covance Health Economics and Outcomes Services Inc., Director of its Quality Assessment and Improvement Systems (QAIS) Division, and Co-Director of its Outcomes Studies Group (OSG). Dr. Steinberg also spent 12 years on the full-time faculty at Johns Hopkins University, where he was Professor of Medicine and of Health Policy and Management as well as Director of The Johns Hopkins Program for Medical Technology and Practice Assessment. Dr. Steinberg also served four years on the Federal Physician Payment Review Commission (PPRC).

Dr. Steinberg received his A.B. degree from Harvard College (Summa Cum Laude), his M.D. from Harvard Medical School and a Master of Public Policy degree from the Kennedy School of Government. His residency training in internal medicine was performed at the Massachusetts General Hospital.

Dr. Steinberg has received numerous awards, including the Henry J. Kaiser Family Foundation Faculty Scholar Award in General Internal Medicine (1984), the “Outstanding Young Investigator” Award from the Association for Health Services Research (1988), and a Special Presidential Visionary Award from the National Kidney Foundation (2004) for his work as the scientific director of the NKF’s landmark Kidney Disease Outcomes and Quality Initiative, which produced over 250 clinical practice guidelines for management of patients with end stage renal disease. He is also a Fellow of both the American College of Physicians and Academy Health and has published more than 125 articles in peer reviewed journals.

Joann Sciandra RN BSN CCM

Joann Sciandra RN BSN CCM currently holds the role of Associate Vice President (AVP), Population Management and is accountable for ProvenHealth Navigator® (PHN), disease/case management, wellness, and population management consulting services departments at Geisinger Insurance Organization (GIO). She is administratively accountable for integrated population management, including the developing the overall strategy and goals for clinical operations related to disease and case management, PHN, and wellness / employee health. Joann provides innovative leadership and direction to the design, implementation, analysis, monitoring and reporting of all population management services. Additionally, she is charged with managing medical trends, designing, implementing and administering best practice disease and case management programs, collaborating with Geisinger’s Community Practice Service Line (CPSL) and other provider groups in the clinical transformation and implementation of ProvenHealth Navigator®, leveraging continuous quality improvement, driving and promoting services that are patient centric.


Prior to her promotion to AVP, Joann held the role of Director, Case Management Strategic Development. In this role, she was an integral in providing direction to the nurse case managers with the ProvenHealth Navigator ® program at Geisinger Health Plan and the start-up and maintenance of the medical home program at select CPSL sites.

Joann was also involved in case and care management as a case manager, preceptor, and team leader in care coordination. Additionally, her experience includes nursing practice in the intensive care unit as well as geriatric clinic coordinator.

Joann’s professional dedication extends beyond Geisinger; she is a member of the CMSA and involved in community education programs. She has been a co-author for several publications and has presented nationally and in Singapore regarding the medical home and case management.


Joann earned her Bachelor of Science in Nursing Degree from Wilkes University. She is also a Certified Case Manager. Currently enrolled in a Master of Health Care Administration program.

Steven B. Pierdon, MD, MMM
Senior Medical Director

Steven B. Pierdon, MD, MMM – recently joined xG Health Solutions team as Senior Medical Director adding his more than 30 years of healthcare experience including 20 years in various leadership roles in an integrated delivery system.

Most recently, Dr. Pierdon served as Executive Vice President and Chief Medical Officer for Geisinger Northeast. As such, he was responsible for the 275 bed Geisinger Wyoming Valley Medical Center and its affiliated ambulatory surgery facility at South Wilkes-Barre. The Leapfrog Group recognized GWV as one of its top hopsitals in 2013 based in part on a multi-year reduction in Observed to Expected Mortality.

Prior to that, he was Chief Medical Officer for Clinical Operations and the Community Practice Service Line of the Geisinger Health System. He was responsible for assuring the clinical and operating performance of the 830 physician multispecialty group at its two tertiary/quaternary hospitals and over 40 clinics across central and northeastern Pennsylvania.

Dr. Pierdon also led the initial development of the Community Practice Service Line at Geisinger establishing its organizational structure, operating procedures, quality enhancement processes, best practice spread methodologies and performance based compensation plan. During his leadership tenure, CPSL initiated chronic disease and preventive care bundled measures, Geisinger Health Plan Pay for Performance contracting, and the Medical Home initiative.

Dr. Pierdon was in a pediatric group practice for 12 years prior to joining Geisinger in 1995. He has published and presented nationally on improving physician network operations and utilizing information technology to support clinical care improvement.

A graduate of Wayne State University School of Medicine in Detroit, Dr. Pierdon attended Children’s Hospital of Michigan for his pediatric residency training and chief residency. Dr. Pierdon received his master’s of medical management degree from Tulane University in 1999. He is certified by the American Board of Pediatrics and the Certifying Commission in Medical Management.

Maria Kobylinski, MD
Chairman, Geisinger CPSL

Maria Kobylinski, MD is Chairman of Geisinger Health System’s Community Practice Service Line (CPSL) which includes 42 Primary Care Sites throughout the Geisinger Health System. She served as Department Director for the Snyder, Union, Northumberland and Lycoming Department and sits on the CPSL Performance Improvement Committee. She co-chairs the operations and further development of the 37 NCQA Level III Accredited Medical Home Models in Geisinger’s ProvenHealth Navigator. She also chairs the Sunbury Community Hospital’s utilization review committee and holds the Chief of Medicine position.

Previously, Dr. Kobylinski was the Chief of Staff at Sunbury Community Hospital, Sunbury, PA, and served on its board of trustees.

She is board certified by the American Board of Internal Medicine, and her skills include advanced trauma life support and cardiac life support.

After graduating with a BA from the University of Illinois at Urbana-Champaign where she majored in biology, Dr. Kobylinski received her MD from St George’s University School of Medicine in Grenada, West Indies. She completed her internal medicine residency at Geisinger Medical Center in Danville, PA, and began working with the Geisinger Medical Group shortly thereafter.

Al Casale

Chairman of Surgery, Geisinger Heart Institute

Co-Director, Cardiovascular Service Line
Assoc. Chief Medical Officer, Geisinger Health System


Dr. Al Casale is Chairman of Surgery for the Geisinger Heart Institute, Co-Director of its Cardiovascular Service Line, Associate Chief Medical Officer for Geisinger Health System and a member of the Board of Directors of Geisinger’s Insurance Operations.


Dr. Casale graduated from an accelerated program at the Johns Hopkins University with a BA in human biology and his MD from the Johns Hopkins University School of Medicine. He did postdoctoral training at Johns Hopkins University in general, thoracic and cardiac surgery, at Memorial Sloan Kettering Cancer Center in thoracic surgical oncology and at Harvard University’s John F. Kennedy School of Government in Health Care Policy. He has held faculty positions at Johns Hopkins, UMDNJ, Misericordia University, King’s College and Philadelphia College of Osteopathic Medicine.


While on the faculty at Johns Hopkins, Dr. Casale attended on the Heart and Lung transplant service, establishing its lung transplant program, directed the Cardiothoracic Intensive Care Unit and participated in many basic and clinical research projects while maintaining a busy clinical practice.


Dr. Casale joined Atlantic Health System in New Jersey in 1990 and grew its Cardiac Surgery practice into the busiest in the state. As a consultant to the NJ DOH and President of the NJ Society of Thoracic Surgeons, he was instrumental in creating New Jersey’s Cardiac Surgery Outcomes Reports.


While on the faculty of New Jersey’s University of Medicine and Dentistry, as Chairman of Cardiothoracic Surgery at University Hospital, Dr. Casale continued his work on outcomes research and system optimization.


Dr. Casale joined the Geisinger Health System in 2001 to establish the Cardiothoracic Surgery program at the new Richard and Marion Pearsall Heart Hospital at Geisinger Wyoming Valley Medical Center. The Heart Hospital and its services have grown remarkably and its surgery program was named one of the nation’s 50 best by Consumer Reports.


In 2004, Dr. Casale was named Co-Director of the Geisinger Heart Institute (Geisinger’s cardiac service line) and gathered its cardio-thoracic practitioners from throughout the system into a cohesive, quality focused, efficient team. Dr. Casale’s seminal work in establishing Geisinger’s ProvenCare® program as a model for effective redesign of complex acute surgical care, using comparative effectiveness principles to generate value and reduced unwarranted variation, has been widely acclaimed in professional and popular media. The innovative bundled payment scheme, created in ProvenCare,® presaged national events.


Dr. Casale was named Associate Chief Medical Officer in 2009 and has been responsible for the hospital based and interventional practices in Geisinger’s rapidly growing Northeast. He continues to evolve and create innovative care and reimbursement models as part of Geisinger’s Innovation team and disseminate them as part of its Consulting Group.


In 2012 he was named to the Board of Directors of Geisinger’s Health Plans.


Dr. Casale is active in local, regional and national surgical societies within which he has held leadership posts and serves on many committees, focused on effectiveness research, quality, safety and bundled payments. He speaks often on clinical and policy topics.


Dr. Casale maintains an active clinical practice in complex adult cardiac surgery in addition to his administrative activities.

John B. Bulger

Chief Quality Officer, Geisinger Health System


Dr. John Bulger is the Chief Quality Officer for the Geisinger Health System. In this role he leads Geisinger’s Division of Quality and Safety and is responsible for leading and disseminating Geisinger Quality.


Dr. Bulger also served until the spring of 2012 as Director of Geisinger’s Hospital Medicine Service Line. He founded Geisinger Medical Center’s hospitalist model in 1999 and lead the program’s development. This included innovations in resident and student education, participation in nationally recognized research and performance improvement projects and growth of the Geisinger hospitalist model. The Geisinger Health System’s hospitalist program grew to employ over 60 physicians and a large number of advanced practitioners in six Pennsylvania hospitals (including both Geisinger owned and non-Geisinger owned facilities).


Dr. Bulger serves on the Society of Hospital Medicine’s (SHM) Healthcare Quality and Patient Safety. Over the last several months he has helped lead SHM’s participation in the American Board of Internal Medicine Foundation’s Choosing Wisely Campaign.


Dr. Bulger is a 2003 graduate of the Osteopathic Heritage Health Policy Fellowship. He currently serves on the Board of Trustees of Philadelphia College of Osteopathic Medicine (PCOM) and the American College of Osteopathic Internists (ACOI) and a past-president of the Association of Osteopathic Program Directors and Medical Educators (AODME). He is a past member of the Pennsylvania Medical Society’s Board of Trustees.


Dr. Bulger is a recognized leader in osteopathic graduate medical education. He serves as the chair of the ACOI’s Council of Education and Evaluation and the American Osteopathic Association’s (AOA) Program and Trainee Review Council – the national accrediting body for osteopathic graduate medical education. He is a Clinical Associate Professor of Medicine and Regional Assistant Dean at PCOM and an Associate Professor of Medicine at Temple University School of Medicine.


Dr. Bulger is a fellow of the ACOI, American College of Physicians, AODME and a senior fellow of the Society of Hospital Medicine. He is a recipient of the 2003 American Osteopathic Foundation Emerging Leader Award and the 2001 American Medical Association Emerging Leader Award. He also received the ACOI’s Teacher of the Year award in 2005. He received Juniata College’s 2009 Health Professions Alumni Appreciation Award.

Michael Suk, MD JD MPH FACS
Chairman of Orthopaedic Surgery, Geisinger Health System


Michael Suk, MD JD MPH FACS is currently Chairman of Orthopaedic Surgery for the Geisinger Health System based in Danville, PA. Selected for the position in 2012, Dr. Suk became one of the youngest persons to head an academic orthopaedic department in the United States. Previously, Dr. Suk was Associate Professor of Orthopaedic Surgery at the University of Florida – Shands Medical Center, Jacksonville, Florida, where he served as Division Chief of Orthopaedic Trauma, Associate Director of the UF&Shands Regional Trauma System and Associate Director of the Orthopaedic Residency Program. While there, Dr. Suk established a highly specialized orthopaedic trauma division designed to maximize efficiency and enhance patient outcomes. Dr. Suk is on the editorial board for several orthopaedic journals, is the author of numerous scientific articles, and is the lead author of a landmark textbook on orthopaedic outcomes measures and instruments, now in its second printing worldwide. Dr. Suk has gained international attention for his groundbreaking work on the link between patient expectations and clinical outcomes in orthopaedic trauma surgery.


Dr. Suk has spoken both nationally and internationally on a variety of topics relevant to orthopaedic fracture management, health care literacy, access and delivery. Stemming from his unique credentials as a fellowship trained orthopaedic traumatologist and health care attorney, Dr. Suk is frequently asked to speak on the interface between law and medicine and has received numerous awards for leadership and public service. In 2009, Dr. Suk was chosen to be a member of Leadership Florida (Class XXVII) – a statewide program to develop future community leaders in Florida. Most recently, Dr. Suk was selected as one of ten Leadership Fellows for the American Academy of Orthopaedic Surgeons (AAOS). Prior to his current position, Dr. Suk was elected one of 5 representatives to the AAOS Board of Councilors representing the State of Florida and Secretary of the Florida Orthopaedic Society (FOS). Dr. Suk currently serves as Chair of the Health Policy Committee for the Orthopaedic Trauma Association (OTA), and is a member of the AAOS Board of Specialty Societies representing the OTA.


In 2003, Dr. Suk was selected as a White House Fellow by President George W. Bush and served as Special Assistant to Secretary Gale A. Norton at the U.S. Department of the Interior. At Interior, Dr. Suk spearheaded an initiative to develop the link between public health and recreation by coordinating five Interior bureaus which manage 1 in 5 acres of land in the United States and that collectively receive nearly 500 million visitors each year and co-authored with Secretary Norton the widely received law review article entitled “America’s Public Lands and Waters: Gateway to Better Health?” based on his belief that simple outdoor activities such as hiking, biking and camping on public lands and waters can serve as a gateway to a healthier lifestyle.


During his tenure as a White House Fellow, Dr. Suk organized Get Fit with US, designed to support President Bush’s domestic initiative, HealthierUS, a federal interagency program based on the premise that increasing personal fitness and becoming healthier is critical to achieving a better and longer life. To date, Dr. Suk has spoken to over 100 organizations and has engaged over a thousand leaders in health care, recreation and public health across the nation on this important issue. Dr. Suk was featured as a speaker at the TIME/ABC Summit on Obesity, and an invited panelist for the Kellogg Foundation Thought Leaders Gathering on Obesity to share his ideas.


In recognition of his unique set of interests and expertise, Dr. Suk was asked to serve as Senior Advisor on Health and Recreation to the National Park Service and is currently a Member of the National Forum on Children and Nature sponsored by the Conservation Fund – an initiative designed to transform the way we look at the interaction between children and their natural environments – nurturing future environmental stewards while promoting healthy lifestyles. the In addition to his clinical duties, Dr. Suk is on the Board of Directors of America on the Move, the American Hiking Society and serves on the non-profit national coordinating body to develop a National Plan for Physical Activity. In 2011, Dr. Suk, was asked to serve on the National Parks Centennial Steering Committee to efforts celebrating the 100th Anniversary of the United States National Park System.


Throughout his career, Dr. Suk has been a vocal leader on public health issues and has spoken nationally on the role of organized medicine, resident work hours, obesity prevention and a variety of public health issues. Dr. Suk has been long active in organized medicine, achieving distinction as the first medical student and first Asian-American to be directly elected to the Board of Trustees of the American Medical Association. In addition, Dr. Suk has served as a member of the American Medical Political Action Committee, the AMA Council on Medical Service and Chair of the AMA’s Resident and Fellows Section. Notably, Dr. Suk was recognized by the Ministry for Foreign Affairs of the Republic of Korea as an outstanding leader of Korean heritage worldwide.